{"id":989608,"date":"2024-05-27T10:50:16","date_gmt":"2024-05-27T07:50:16","guid":{"rendered":"https:\/\/langemaa.ee\/privaatsustingimused\/"},"modified":"2025-05-15T19:05:03","modified_gmt":"2025-05-15T16:05:03","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/langemaa.ee\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"989608\" class=\"elementor elementor-989608 elementor-988694\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-163e11ab e-flex e-con-boxed e-con e-parent\" data-id=\"163e11ab\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6eca1966 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"6eca1966\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"318\" data-end=\"341\"><strong data-start=\"322\" data-end=\"341\">Data Controller<\/strong><\/h3><p data-start=\"342\" data-end=\"597\">The data controller of the online store <a class=\"\" href=\"https:\/\/langemaa.ee\" target=\"_new\" rel=\"noopener\" data-start=\"382\" data-end=\"397\">www.langemaa.ee<\/a> is <strong data-start=\"401\" data-end=\"416\">Langemaa O\u00dc<\/strong> (registry code: 14327495, VAT ID: EE102110908), located at Metsa tee 8, Tihemetsa, Saarde municipality, P\u00e4rnumaa 86201, Estonia.<br data-start=\"545\" data-end=\"548\" \/>Phone: +372 5292 345<br data-start=\"568\" data-end=\"571\" \/>Email: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"578\" data-end=\"595\">kaija@langemaa.ee<\/a><\/p><p data-start=\"599\" data-end=\"715\">For payment processing, Langemaa O\u00dc forwards necessary personal data to the authorized processor <strong data-start=\"696\" data-end=\"714\">Maksekeskus AS<\/strong>.<\/p><h3 data-start=\"722\" data-end=\"762\"><strong data-start=\"726\" data-end=\"762\">Types of Personal Data Processed<\/strong><\/h3><ul data-start=\"763\" data-end=\"955\"><li data-start=\"763\" data-end=\"804\"><p data-start=\"765\" data-end=\"804\">Name, phone number, and email address<\/p><\/li><li data-start=\"805\" data-end=\"825\"><p data-start=\"807\" data-end=\"825\">Shipping address<\/p><\/li><li data-start=\"826\" data-end=\"849\"><p data-start=\"828\" data-end=\"849\">Bank account number<\/p><\/li><li data-start=\"850\" data-end=\"924\"><p data-start=\"852\" data-end=\"924\">Purchase history and payment-related data (order dates, items, prices)<\/p><\/li><li data-start=\"925\" data-end=\"955\"><p data-start=\"927\" data-end=\"955\">Customer support information<\/p><\/li><\/ul><h3 data-start=\"962\" data-end=\"996\"><strong data-start=\"966\" data-end=\"996\">Purpose of Data Processing<\/strong><\/h3><p data-start=\"997\" data-end=\"1027\">Personal data is processed to:<\/p><ul data-start=\"1028\" data-end=\"1357\"><li data-start=\"1028\" data-end=\"1072\"><p data-start=\"1030\" data-end=\"1072\">Manage customer orders and deliver goods<\/p><\/li><li data-start=\"1073\" data-end=\"1134\"><p data-start=\"1075\" data-end=\"1134\">Compile purchase history and analyze customer preferences<\/p><\/li><li data-start=\"1135\" data-end=\"1181\"><p data-start=\"1137\" data-end=\"1181\">Refund payments (bank account number used)<\/p><\/li><li data-start=\"1182\" data-end=\"1251\"><p data-start=\"1184\" data-end=\"1251\">Handle customer support cases using name, phone number, and email<\/p><\/li><li data-start=\"1252\" data-end=\"1357\"><p data-start=\"1254\" data-end=\"1357\">Provide the online store service and generate web usage statistics (IP address and network identifiers)<\/p><\/li><\/ul><h3 data-start=\"1364\" data-end=\"1398\"><strong data-start=\"1368\" data-end=\"1398\">Legal Basis for Processing<\/strong><\/h3><ul data-start=\"1399\" data-end=\"1568\"><li data-start=\"1399\" data-end=\"1491\"><p data-start=\"1401\" data-end=\"1491\"><strong data-start=\"1401\" data-end=\"1426\">Contractual necessity<\/strong>: To fulfill the agreement between the customer and Langemaa O\u00dc<\/p><\/li><li data-start=\"1492\" data-end=\"1568\"><p data-start=\"1494\" data-end=\"1568\"><strong data-start=\"1494\" data-end=\"1514\">Legal obligation<\/strong>: For example, accounting and resolving legal disputes<\/p><\/li><\/ul><h3 data-start=\"1575\" data-end=\"1598\"><strong data-start=\"1579\" data-end=\"1598\">Data Recipients<\/strong><\/h3><ul data-start=\"1599\" data-end=\"1935\"><li data-start=\"1599\" data-end=\"1667\"><p data-start=\"1601\" data-end=\"1667\">Customer support team: for managing orders and addressing issues<\/p><\/li><li data-start=\"1668\" data-end=\"1773\"><p data-start=\"1670\" data-end=\"1773\">Logistics providers: receive name, phone number, email, and delivery address (for courier deliveries)<\/p><\/li><li data-start=\"1774\" data-end=\"1843\"><p data-start=\"1776\" data-end=\"1843\">Accounting service providers: receive data needed for bookkeeping<\/p><\/li><li data-start=\"1844\" data-end=\"1935\"><p data-start=\"1846\" data-end=\"1935\">IT service providers: receive data necessary for hosting and functionality of the e-store<\/p><\/li><\/ul><p data-start=\"1937\" data-end=\"2046\">All data transfers are based on contractual agreements ensuring proper data protection measures are in place.<\/p><h3 data-start=\"2053\" data-end=\"2085\"><strong data-start=\"2057\" data-end=\"2085\">Data Security and Access<\/strong><\/h3><ul data-start=\"2086\" data-end=\"2457\"><li data-start=\"2086\" data-end=\"2176\"><p data-start=\"2088\" data-end=\"2176\">Personal data is stored on servers of <strong data-start=\"2126\" data-end=\"2143\">Zone Media O\u00dc<\/strong>, located within the EU or EEA.<\/p><\/li><li data-start=\"2177\" data-end=\"2332\"><p data-start=\"2179\" data-end=\"2332\">Data may also be transferred to countries deemed adequate by the European Commission or to U.S. companies certified under the Privacy Shield framework.<\/p><\/li><li data-start=\"2333\" data-end=\"2457\"><p data-start=\"2335\" data-end=\"2457\">Only authorized employees of the online store have access to the data for technical support and customer service purposes.<\/p><\/li><\/ul><p data-start=\"2459\" data-end=\"2681\"><strong data-start=\"2459\" data-end=\"2480\">Security Measures<\/strong>:<br data-start=\"2481\" data-end=\"2484\" \/>Appropriate physical, organizational, and IT security measures are applied to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized access, or disclosure.<\/p><h3 data-start=\"2688\" data-end=\"2734\"><strong data-start=\"2692\" data-end=\"2734\">Accessing and Correcting Personal Data<\/strong><\/h3><p data-start=\"2735\" data-end=\"2885\">Customers can access and correct their personal data via customer support or, if they have an account, through their user profile in the online store.<\/p><h3 data-start=\"2892\" data-end=\"2921\"><strong data-start=\"2896\" data-end=\"2921\">Withdrawal of Consent<\/strong><\/h3><p data-start=\"2922\" data-end=\"3026\">If processing is based on consent, the customer can withdraw it by notifying customer support via email.<\/p><h3 data-start=\"3033\" data-end=\"3055\"><strong data-start=\"3037\" data-end=\"3055\">Data Retention<\/strong><\/h3><ul data-start=\"3056\" data-end=\"3432\"><li data-start=\"3056\" data-end=\"3156\"><p data-start=\"3058\" data-end=\"3156\">Upon account closure, personal data is deleted <strong data-start=\"3105\" data-end=\"3115\">unless<\/strong> needed for accounting or legal purposes.<\/p><\/li><li data-start=\"3157\" data-end=\"3251\"><p data-start=\"3159\" data-end=\"3251\">If a purchase was made without an account, purchase history is retained for <strong data-start=\"3235\" data-end=\"3250\">three years<\/strong>.<\/p><\/li><li data-start=\"3252\" data-end=\"3371\"><p data-start=\"3254\" data-end=\"3371\">In case of payment or legal disputes, data is retained until the claim is fulfilled or the limitation period expires.<\/p><\/li><li data-start=\"3372\" data-end=\"3432\"><p data-start=\"3374\" data-end=\"3432\"><strong data-start=\"3374\" data-end=\"3401\">Accounting-related data<\/strong> is stored for <strong data-start=\"3416\" data-end=\"3431\">seven years<\/strong>.<\/p><\/li><\/ul><h3 data-start=\"3439\" data-end=\"3460\"><strong data-start=\"3443\" data-end=\"3460\">Data Deletion<\/strong><\/h3><p data-start=\"3461\" data-end=\"3632\">To request deletion of personal data, contact customer support via email.<br data-start=\"3534\" data-end=\"3537\" \/>A response will be given within <strong data-start=\"3569\" data-end=\"3582\">one month<\/strong>, including confirmation of the deletion timeline.<\/p><h3 data-start=\"3639\" data-end=\"3663\"><strong data-start=\"3643\" data-end=\"3663\">Data Portability<\/strong><\/h3><p data-start=\"3664\" data-end=\"3864\">Requests for data portability submitted by email will be processed within <strong data-start=\"3738\" data-end=\"3751\">one month<\/strong>.<br data-start=\"3752\" data-end=\"3755\" \/>Customer support will verify the identity of the requester and inform which personal data can be transferred.<\/p><h3 data-start=\"3871\" data-end=\"3895\"><strong data-start=\"3875\" data-end=\"3895\">Direct Marketing<\/strong><\/h3><p data-start=\"3896\" data-end=\"4000\">Email addresses and phone numbers may be used for direct marketing if the customer has provided consent.<\/p><p data-start=\"4002\" data-end=\"4143\">If the customer no longer wishes to receive such messages, they can unsubscribe via the link in the email footer or contact customer support.<\/p><p data-start=\"4145\" data-end=\"4329\">Customers have the right to object to the processing of their personal data for direct marketing purposes, including profiling. Objections should be submitted to <strong data-start=\"4307\" data-end=\"4328\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"4309\" data-end=\"4326\">kaija@langemaa.ee<\/a><\/strong>.<\/p><h3 data-start=\"4336\" data-end=\"4362\"><strong data-start=\"4340\" data-end=\"4362\">Dispute Resolution<\/strong><\/h3><p data-start=\"4363\" data-end=\"4478\">Disputes related to personal data processing should be addressed through customer support at <strong data-start=\"4456\" data-end=\"4477\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"4458\" data-end=\"4475\">kaija@langemaa.ee<\/a><\/strong>.<\/p><p data-start=\"4480\" data-end=\"4575\">The supervisory authority is the <strong data-start=\"4513\" data-end=\"4554\">Estonian Data Protection Inspectorate<\/strong><br data-start=\"4554\" data-end=\"4557\" \/>Email: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"4564\" data-end=\"4575\">info@aki.ee<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Data Controller The data controller of the online store www.langemaa.ee is Langemaa O\u00dc (registry code: 14327495, VAT ID: EE102110908), located at Metsa tee 8, Tihemetsa, Saarde municipality, P\u00e4rnumaa 86201, Estonia.Phone: +372 5292 345Email: kaija@langemaa.ee For payment processing, Langemaa O\u00dc forwards necessary personal data to the authorized processor Maksekeskus AS. Types of Personal Data Processed Name,&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-989608","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/langemaa.ee\/en\/wp-json\/wp\/v2\/pages\/989608","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/langemaa.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/langemaa.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/langemaa.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/langemaa.ee\/en\/wp-json\/wp\/v2\/comments?post=989608"}],"version-history":[{"count":7,"href":"https:\/\/langemaa.ee\/en\/wp-json\/wp\/v2\/pages\/989608\/revisions"}],"predecessor-version":[{"id":994861,"href":"https:\/\/langemaa.ee\/en\/wp-json\/wp\/v2\/pages\/989608\/revisions\/994861"}],"wp:attachment":[{"href":"https:\/\/langemaa.ee\/en\/wp-json\/wp\/v2\/media?parent=989608"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}